Privacy Policy and Terms & Conditions
How SNA collects, uses and protects your information, and the terms that apply when you join or take part in our activities.
SNA Privacy Policy
The Swiss Nanny Association (SNA) respects your privacy and handles personal information with care.
What information we collect
When you join SNA, register for an event, complete a form, or contact us, we may collect information such as your name, email address, phone number, address, membership details and any information you choose to provide.
Why we use your information
We use this information to:
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manage memberships and payments
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process event registrations
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communicate essential membership and event information
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respond to enquiries
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improve SNA services and activities
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send updates where you have chosen to receive them
How we store and protect information
We store information using secure systems and limit access to authorised SNA team members who need it for association activities.
Sharing information
SNA does not sell or rent personal information. We only share information where necessary to provide a service, process payment, comply with legal obligations, or where you have given permission.
Your choices
You can ask to access, correct or update your personal information. You can also unsubscribe from marketing emails at any time using the unsubscribe link in our emails.
Contact
For questions about your personal information or this policy, please contact us at info@swissnanny.org
Last updated: June 2026
SNA Terms & Conditions
By joining SNA, registering for an event or using our services, you agree to the following terms.
Membership
SNA membership is personal and may not be transferred to another person. Members are responsible for providing accurate and up-to-date information.
Payments
Membership fees, event fees and course fees must be paid as stated at registration or checkout. Where instalment payments are offered, the participant remains responsible for completing all agreed payments.
Events and courses
Registration is required for SNA events and courses. Places may be limited and are confirmed based on the payment or registration information provided for that event.
Cancellations and refunds
Unless stated otherwise for a specific event or course, payments are non-refundable. If SNA cancels an event or course, participants will be offered a transfer to a future activity or a full refund where applicable.
Member conduct
SNA aims to provide a respectful, inclusive and professional community. We may refuse or withdraw participation where behaviour is harmful, unsafe, discriminatory or seriously disruptive.
Changes and contact
SNA may update its membership benefits, events, services or these Terms & Conditions when needed. For questions, please contact us at info@swissnanny.org.
Last updated: June 2026